Privacy Policy
Last Updated: November 17, 2024
1. Introduction
Call A Pit Bull ("we," "us," or "our") operates as a connection service that matches individuals who have been injured in car accidents with personal injury attorneys. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or call our phone number.
By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
Information You Provide
When you contact us by phone or through our website, we may collect:
- Your name
- Phone number
- Email address (if provided)
- Location/address
- Details about your car accident and injuries
- Information about the other party involved
- Insurance information
- Medical treatment information
Call Recordings
We record phone calls for quality assurance, training, and legal compliance purposes. By calling our number, you consent to being recorded. These recordings are stored securely and may be shared with attorney partners as part of the case evaluation process.
Automatically Collected Information
When you visit our website, we automatically collect certain information including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
- Click behavior and navigation patterns
3. How We Use Your Information
We use your information for the following purposes:
- Attorney Matching: To connect you with personal injury attorneys in your area who handle cases like yours
- Case Evaluation: To allow attorneys to evaluate your potential case
- Communication: To contact you via phone, email, or text message regarding your case inquiry and attorney matches
- Service Improvement: To improve our website, services, and attorney matching process
- Legal Compliance: To comply with legal obligations, including TCPA requirements and record-keeping
- Analytics: To understand how visitors use our website and which marketing efforts are effective
4. How We Share Your Information
With Attorney Partners
We share your information with personal injury attorneys in our network who practice in your area and handle cases like yours. These attorneys use your information to evaluate your case and contact you about potential representation.
With Service Providers
We may share information with third-party service providers who help us operate our business, including:
- Call tracking and recording services
- Web hosting providers
- Analytics platforms
- Marketing and advertising partners
- Customer relationship management (CRM) systems
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or abuse
- Protect the safety of our users or the public
What We Do NOT Do
We do not sell your personal information to unrelated third parties. We only share your information with attorney partners and service providers as described above.
5. TCPA Consent and Communication
By providing your phone number and calling our service, you expressly consent to receive calls, text messages, and other communications from Call A Pit Bull and our attorney partners regarding your car accident case inquiry. This consent includes:
- Calls and text messages to the phone number you provide
- Use of automated telephone dialing systems
- Prerecorded or artificial voice messages
Your consent is not required as a condition of purchasing any goods or services. You may revoke this consent at any time by emailing us at [email protected] or calling us to opt out.
Standard message and data rates may apply depending on your mobile carrier.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure server infrastructure
- Encryption of data in transit
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Call recordings are typically retained for at least 2 years to comply with legal requirements.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can request that we correct inaccurate information
- Deletion: You can request deletion of your information, subject to legal obligations
- Opt-Out: You can opt out of marketing communications at any time
To exercise these rights, please contact us at [email protected].
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze website traffic, remember your preferences, and improve user experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Call A Pit Bull
1317 Edege Water Dr 2163
Orlando, FL 32805
Email: [email protected]
Phone: (555) 555-1234